Property Management
Maintenance triaged and rent collected without the manager chasing either.
Overview
The operational landscape in this sector, and how Nali builds for it.
Managers drown in maintenance messages and chase rent every month — requests slip through the cracks, owners have no visibility, and arrears pile up because nobody has time to follow them.
We build systems that log and triage every maintenance request, dispatch the right vendor and track to completion, and run recurring rent collection with automated arrears chasing and owner statements.
Challenges & Solutions
4 operational gaps we close in property management
Maintenance requests sit in email until something breaks.
Tenant-facing intake triages by category and dispatches to the right vendor with the unit access information already attached.
Rent chasing eats manager time every month-end.
Reminder cadence runs per tenant with payment links; escalation only reaches the manager after the second missed payment.
Lease renewals get noticed when it is already too late.
Renewal pipeline alerts ninety, sixty, and thirty days out with the offer pre-drafted from the prior term.
Inspection reports are completed on paper and condition evidence is unavailable when a tenant disputes a bond deduction.
Digital inspection captures timestamped photos and condition notes per room at entry and exit so the comparison is visual, timestamped, and legally defensible.
Building in this space? Let's talk.
Most engagements begin with a 45-minute discovery call — a direct conversation with a senior engineer who knows the sector.
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